Monday, June 9, 2014



Workshop on
Business & Professional Etiquette

“The truth is, multimillion-dollar deals and people’s jobs can be lost as a result of poor etiquette,”                      - Elizabeth Hall.

 “Good manners & etiquette are part of working smart. They are the keystone of an efficient, smooth-working organization and are combination of common sense and consideration for others. A person with good manners makes his & employer’s image shine; people want to do business with that person. Good manners make the surroundings a better place work and contribute to employee’s morale. They create an environment in which everyone enjoys working. It fosters high team spirit & mutual admiration for each other.  On the other hand, sloppy manners, a lack of awareness of good manners, and an absence of caring attitude make everyone present extremely uncomfortable.

It’s important for professionals to learn best practices on everything from meeting, dining, cubicle etiquette to business letter, email and telephone protocol.  This workshop aims to teach participants to just that.

WHAT WILL YOU LEARN?
A.         Importance of good manners, courtesy,   and respect in the work environment.
B.         Learn basic etiquette.
C.         Instill a sense of self-confidence in participants so they will feel at ease in the various social, situations.
Special emphasis will be given to following:
1.         Learn difference between last impression & lasting impression.
2.         How to always leave good impression.
3.         How to generally conduct oneself in open culture environment  with reference to:
a.     Cubicle behavior,
b.    Phone etiquette,
c.     General office behavior,
d.    General social behavior when interacting with outside parties.

WHO SHOULD ATTEND?
All working professionals who want to improve their image with their peers, seniors & clients & also want to become socially more acceptable.

METHODOLOGY:
1.       Lecture by facilitator.
2.       Power point presentations
3.       Audio/Video Clips
4.       Activities, Interaction & discussion  with participants

VENUE: The English Academy, 305-Helix Complex, Nr. Hotel Kansar, Sayajigunj, Vadodara-390005.

CONTACT DETAILS:
Sarwan Singh,
(M) 88666 80407, 97279 19756

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